Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? There was no response. While we will do whatever we reasonably can to help escalate the issue with the courier, we respectfully won't offer any resolution on our side. Iron on low heat.Thank you for visiting our shop, and for supporting ethical fashion! To discover specific New York phone numbers, easily enter in the 10-digit phone number in the search bar and discover useful information about your callers including names, locations, and businesses. Etsy is powered by 100% renewable electricity. View our shop policies for more info: http://etsy.me/2wLjssg. Return Charge Standard Items. Please contact us immediately after placing your order if you wish to make any changes, and we will do our best to accommodate you if possible. Janine is 58 (173 cm) tall. Lived In Wellsville NY, Erie PA, Scio NY. Often wears our size XS. We'd recommend that you contact the courier directly as they are best positioned to remediate the issue. Estimated to arrive at your doorstep Feb 1-15! If you do not include an email and address with the order details, we will use those provided at the time of purchase.You will have the opportunity to confirm the location, date, and timeframe when DHL contacts you with the return details, but this information is required for us to make the initial scheduling request.Kindly refrain from altering the documents you receive from us, as this might cause issues with the pickup and processing of your return. In addition, you may always be entitled to obtain from Marcella: Should you choose to have your name and personal data removed from Marcella database, you can do send an email to support@marcellanyc.com. A client has the right to see the content of his data and any corrections made to it. If you do not include an email and address with the order details, we will use those provided at the time of purchase. Often wears our size XS. But listing didn't really show in photos that it's pretty see-through fabric. Machine wash on delicate cycle or hand wash in cold water. All orders with apparel items are shipped from Bulgaria, EU. Please note U.K. orders above 135 would require an additional duty payment. Etsy shops never receive your credit card information. Location of This Business. We are occasionally asked if we can send packages as gifts to avoid such charges as we understand certain other businesses on Etsy do. Everything about this brand from the designs to the quality and overall vibe is perfection and I can't wait to get more! Watch a helpful video on Wiza and how to get the most out of it. Please note that in such cases, the customer may be subject to additional fees. Item in the photo is in Primary colour: Anthracite 12-B, Item in the photo is in Primary colour: Light Beige 04-B, Item in the photo is in Primary colour: Red 20-B, Item in the photo is in Primary colour: Black 01-B. Some countries charge additional customs duties and fees and customers are responsible for any such charges. Business Management. Shows how caring & professional this company is. To be clear, this is an illegal practice and may additionally subject you, as the customer, to penalties and fines in your own country. You are entitled, at any time, to obtain confirmation from Marcella, in a clear and comprehensible form, if the Marcella database contains your personal data. As a high authority website that established its reputable presence online a long time ago, marcellanyc.com receives from our algorithm a 86.8 rating. You can find more information specific to the item you're viewinglength measurements, heights and sizes of the models shown, fabric details, and morein the items description for reference. Design That Matters: a mission to advance women and girls globally through the three pillars of democratizing design, ethical production and social impact. Sam, in light beige and in red, is 5'8" (173 cm) tall, wearing size XS. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I love the quality & texture . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. on WhatsApp. The personal data you provide may be processed by www.marcellanyc.com, both manually and using electronic tools, for the following purposes: In processing personal data that may, directly or indirectly, identify you, Marcella aims to abide by the principle of strict necessity. Do not bleach. You will also have the option to edit your delivery preferences up through the date of delivery if desired. Original designer apparel and accessories at accessible prices. "Use of this site requires personal data processing of a client in the following matter: (for example: first name and last name, phone number, e-mail, billing address, etc.). We thank you in advance for your understanding. We don't offer gift wrapping at this time, but we're happy to include a gift message! If you order today, this is the estimated delivery date and is based on the seller's processing time and location, carrier transit time, and your shipping address. Shop confidently on Etsy knowing if something goes wrong with an order, we've got your back for all eligible purchases BBB Business Profiles generally cover a three-year reporting period. I ordered a top from Marcella NYC. Design that Matters.QUESTIONS ABOUT SHIPPING / CUSTOMIZATION / RETURNS? However, as the website is not at a maximum rating yet, we tried scraping some content from it (see below) to see if it's niche-friendly or a dynamic site: You are just $65 away from free U.S. shipping! Shop our Annual Clearance Sale for up to 70% OFF select items. The Scam Detectors algorithm gives this business the Please share your experience in the comments so we can change the data if you have a case. Our production team enjoys a living wage, a 40-hour work week with paid overtime, free health insurance and 20 days annual paid vacation.Thank you for visiting our shop, and for supporting ethical fashion!DESIGN THAT MATTERSAt Marcella, we are more than a minimalist apparel brand within reach. This Womens Tops & Tees item by marcellanyc has 224 favorites from Etsy shoppers. Please visit. This means the business is Authentic. They have also lived in Palm City, FL and Port Saint Lucie, FL. Please note that processing time does not include the additional time it will take to ship and deliver your package. Includes Address (4) Phone (4) Email (14) See Results. Saria is 59 (175 cm) tall. Take full advantage of our site features by enabling JavaScript. The data shall also be able to be communicated to consultants assisting Marcella for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies. At Marcella, all aspects of our products are oriented towards advancing women and girls globallyfrom the design, to the production approach, to the social impact. Make the difference between the platform and the user. Captcha failed to load. Please visit our, The Marcella Customers database is under the exclusive ownership of, Risetex Inc.; it is available and may be shared only with other companies legally affiliated with Risetex Inc. Risetex Inc. (dba Marcella) does not sell, rent or disclose its customers names, addresses, email addresses or other personal information to any entity not legally affiliated with Risetex Inc.,, except for cases in which. If your order contains a preorder item, your entire order will ship once all items become available for shipment. Notice on Potential Shipping & Delivery Delays. You will have the opportunity to confirm the location, date, and timeframe when DHL contacts you with the return details, but this information is required for us to make the initial scheduling request. We are a movement. This type of data sharing may be considered a sale of information under California privacy laws. Etsy shops never receive your credit card information. Regardless, as a business that strives to be ethical, we are not able to mark your items as gifts with low value on customs forms. Thank you for your understanding! 719 talking about this. Mical is 510 (178 cm) tall. To process data exclusively for the mentioned purposes and according to the methods illustrated; To use data for other purposes only where the user has expressed its unequivocal consent to such use; To make data available to third-party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received a prior warning and have granted their consent; To answer all requests for cancellation, variation, and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising; To ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity, and availability of the data provided by users. We recommend taking advantage of the signature requirement option for a more secure delivery, but if you wish to waive the requirement, you may do so directly through DHL prior to delivery. The measurements on our garment and footwear size charts correspond to approx. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Shipping times vary based on the item(s) ordered and the shipping method selected. What happened to Marcellamoda? Secure. Size Chart. Regardless of the marcellanyc.com review, here is some critical info you need to know. I believe they are not being truthful because the shipping receipt they emailed me was initiated on the 19th, 5 days before I actually placed the order. US mask orders are shipped domestically, subject to availability. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. US orders with masks or mask accessories only will ship domestically from our fulfillment partner in Massachusetts, USA, subject to availability. You will receive a new tracking number via email when we mail your exchange. Please note that there can be courier delays that are out of our control, and for instances where this is the case, we suggest you contact the carrier as we respectfully won't be able to offer any resolution from our side. Thank you for your understanding! Those partners may have their own information theyve collected about you. Please contact us immediately after placing your order if you wish to make any changes. identification data) as well as financial information (e.g. Heavier European French Terry (95% Cotton, 5% Lycra). Masks are not pre-shrunk. Sharing of information is voluntary, however, at the same time please note that it is crucial to the use of this site.". You can also purchase digital gift cards here: https://etsy.me/3q7j9E3. Please note that if you waive the signature requirement, we cannot be held responsible for lost, stolen, or damaged packages and will not provide a refund or replacement for your package. credit card number) collected from them. You can also contact us at support@marcellanyc.com and we'll get back to you within 1-2 business days. on Twitter, Share Your email address will not be published. Star Seller. We actively seek out copyright violations on the Internet and in Print and will use legal force to deal with any copyright infringements.LID:1682-03. Orders shipped via DHL Express will automatically include a signature requirement, so please arrange delivery at a location where you or someone you trust will be sure to be during daytime hours. 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